Privacy Policy


Our website address is: https://mu-sasha.com

The purpose of this text is to collect the main services and functionalities of the page, as well as its General Conditions of Use and access to the Web site. Likewise, it is reported that the Legal Notice and General Conditions of Use may be modified in whole or in part by the owner, so a periodic review of them is recommended.

If you have any questions, you can contact us by sending an email  to info@mu-sasha.com or by calling  +34 687078955.


In this section we explain in detail in each Item how to proceed to register on our website, types of shipments, payment methods, how prices are implemented, how product guarantees work and what are the contact ways for information and customer assistance .


Once the products have been selected and included in the shopping cart, the customer must register to access it and complete the order.
It will include mandatory registration fields:
- username (email) and password
- personal or business information
- name and surname
- billing and shipping address
- phone
- email


Once the customer has completed the purchase of the product and the payment has been verified, within 24 hours we will send an email to the customer's email account, from where they can directly access the download file.


The prices of each product on our website are presented with taxes included.

Prices are subject to changes during the commercial year, with no obligation to publish notices of changes on our website as well as discounts and promotions.


The customer will then be asked to select one of our payment methods:

- Paypal: where you can create an account as a user in a few steps without any additional cost.


For any question, doubt or claim, you can contact us:

- By sending an email to info@mu-sasha.com
- Send us a message through the contact page of our website.


You can access this link to be up to date with the new European legislation



Remember that before starting to use any of the services or features of www.mu-sasha.com (from now on, the WEB) you should read this Privacy and Cookies Policy, as well as the General Conditions of Use. In this section you can check , of the existence of any condition of particular use or the specific treatment of any of your Personal Data.


From the web, the appropriate degree of protection is guaranteed, adopting the necessary technical and organizational measures to guarantee security and that are legally necessary in order to avoid loss, deterioration, loss or access to unauthorized third parties of data of a character staff that are collected here. We periodically monitor our systems to detect possible vulnerabilities and attacks. However, we can not guarantee the security of the information you send us. There is no guarantee that you can not access, disclose, alter or destroy the data if a leak occurs in any of our physical, technical or management security measures.

You, as a user of the web, must know that for an effective fulfillment of the services that are going to be detailed below, you will not be asked for personal information unless it is really necessary to provide you with the services offered here. In addition, we guarantee that we will never share your personal information with anyone, except to comply with the law or in case we have your express authorization. Nor will we use your personal data for a purpose other than that expressed in this privacy policy.

The legal basis for the processing of your data is based on obtaining your consent, in accordance with Article 6.1.a of Regulation (EU) 679/2016 or for the execution of a contractual relationship linking the user to the web, according to article 6.1.b (for example, when registering as a user). However, the user must know the existence of the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. The web ,does not make transfers of data to third parties, or international transfers other than those permitted by the Spanish Agency for Data Protection or as long as they are expressly consented by the user. Therefore, all those transfers of data that are made will be made under the protection framework indicated by the Spanish Agency for Data Protection, or as long as they are expressly consented by the user and the countries whose security and confidentiality is guaranteed.


The capture of the data on the web is done through:

  • Contact Form
  • Register as a user
  • Sending a message through the webpage chat
  • Send comment on the web blog.
  • Subscription to our newsletter.

The data received by the user will be kept on this website for a period of time that may be different, depending on the user. By default, personal data will be saved:

  • While the user account is still active.
  • Follow subscribed to our newsletter.
  • Follow subscribed to our offers.
  • As long as you do not exercise your right of suppression.

However, there is the possibility that we retain your personal data even after closing the account if it is reasonably necessary to comply with our legal obligations (including requests from law enforcement agencies, the Tax Agency or SEPBLAC), meet the regulatory requirements , resolve disputes, maintain security, avoid cases of fraud and abuse, apply our Terms of Use or comply with your request to unsubscribe from future messages you receive from www.mu-sasha.com

The User hereby guarantees that the Personal Data provided is true and accurate and undertakes to notify any change or modification thereof. In the event that Personal Data of third parties are contributed, the User is responsible for having informed and having obtained the consent of these to be provided for the purposes indicated in the corresponding sections of this Privacy and Cookies Policy.

Any loss or damage caused to the web page or to the web portal manager or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the User.


All utilities offered by third parties are strictly necessary for the development of the services of this website and have been selected based on compliance with current legislation.

We work closely with third parties that may be recipients of your personal data, for example:

  • our business partners that are social networking platforms and that can provide related services, such as the connection of your profile information, from their social network platforms to our platform. As is the case with Facebook, Instagram, Pinterest and Google+.
  • our server hosting, or web platform.
  • our business partners, who can advertise our services on their web pages.
  • our subcontractors of technical services, payment and shipping, suppliers of analytical solutions or credit entities.

Once, as a user of the WEB, you have provided us with your personal data, the current legislation allows you as interested in your data:

  • Request access to personal data concerning the interested party.
  • Request rectification or deletion.
  • Request the limitation of your treatment.
  • Oppose the treatment.
  • Request the portability of the data.

Those interested can direct their requirements to the Data Protection Authorities, if they believe there is a problem with the way in which we are handling their personal data, through the so-called guardianship of rights.

Said communication channel may be made through the following link of the Spanish Agency for Data Protection (AEPD):



In accordance with the Law of services of the information society and electronic commerce, the web does not practice SPAM, so it does not send commercial emails that have not been previously requested or authorized by the user . Consequently, in each of the forms available on the web, the user has the possibility of giving his express consent to receive the newsletter, regardless of the commercial information promptly requested.

In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, the website undertakes not to send communications of a commercial nature without properly identifying them.


In general, the website will not treat personal information, with reliable knowledge, of children under fourteen (14) years of age.

For the case that the web carrying out any control activity, discover the involuntary collection of information regarding children under 14, will carry out all those necessary measures that, as a service provider and responsible for treatment, has an obligation to undertake and thus be able to suppress such information, as soon as possible, except in those cases that, due to applicable legislation, it is necessary to keep.

In accordance with the provisions of the European Data Protection Regulation, those over 13 years of age are entitled to grant their consent, except in those cases in which the law requires for their provision the assistance of the holders of parental authority or guardianship .


The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by www.mu-sasha.com in the manner and for the purposes indicated in this privacy policy


The website www.mu-sasha.com reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, the Provider will announce on this page the changes introduced with reasonable anticipation of its implementation.


In this website www.mu-sasha.com own and third-party cookies are used, with this we try to improve your experience as a user and show you this way, advertising adapted to your browsing habits.

If you browse through the website www.mu-sasha.com, it is understood that you have previously accepted the use of cookies under the conditions set forth in this Cookies Policy and that they are detailed below. Since it can be updated periodically, in relation to new legislative requirements, regulations or in order to adapt this policy to the instructions issued by the Spanish Agency for Data Protection, we suggest that you review it on a regular basis.

If you have any questions regarding the Cookies Policy that is detailed below, please contact: info@mu-sasha.com


Cookies are small text files, which are inserted automatically in those telematic devices used by the user when making a visit to the website. These files that are downloaded can store data that can be updated and retrieved by the entity responsible for its installation. These files allow you to know, for statistical purposes, improvement of the service and its adaptation to your preferences, what is your behavior when browsing www.mu-sasha.com. Cookies are only associated with your browser and do not provide personal data by themselves. Cookies can not damage your device and are also very useful, as they help identify and resolve errors.



This website uses Google Analytics; which, is a Google advertising analysis service, which mainly allows www.mu-sasha.com   to know how users interact with their portal.

Likewise, a set of cookies are enabled and used to collect information in an anonymous form, which allows the development of web site trend reports without identifying users individually. With this, it is intended to ensure the continuity of the service and make improvements to the website.

In the event that the User prevents the creation of cookies, it is possible that not all the functions of the web can be used completely and without limitations.

The collection and storage of the IP address and the data created by the cookies can be canceled at any time with effects in the future. Here you can find the browser plugin needed for it: https://tools.google.com/dlpage/gaoptout?hl=en

You can disable the use of Google Analytics data by clicking on this link Then, an Opt-Out-Cookie will be activated that will block the use of your data when visiting this web page.

Specifically, we use the following cookies:

_ga (Analytic): It is a cookie related to Google Analytics. Stores a unique customer identifier and serves to control visits, user data, campaigns … Expires at 2 years.

_gid (Analytical): It is a cookie related to Google Analytics. It is used to distinguish users. It lasts 24 hours.

_gat (Analytical): It is a cookie related to Google Analytics. It is used to differentiate between the different tracking objects created in the session. It has a 10-minute expiration that is updated each time data is sent to Google Analytics.



ASP.NET_SessionId: Every time a user wants to authenticate in our application the session is cleaned and this cookie is overwritten in the browser. It is a security measure in the control of ASP.NET applications sessions. Without established expiration.

__stripe_mid (Technique): Used by the payment gateway when making a payment by credit or debit card. Duration: 1 year (Entity: Stripe, Inc.).

__stripe_sid (Technique): Used by the payment gateway when making a payment by credit or debit card. Duration: expires with the session (Entity: Stripe, Inc.).

__zlcmid (Technique): These are cookies used by the ZOPIM tool to allow live chat with customer service.


With the beginning of session in www.mu-sasha.com the User receives information about the use and policy of cookies through a “banner” located at the bottom of the web page . Given this information, the User can perform the following actions:

  • To accept. This warning will not be displayed again when accessing any portal page during this session. This will imply that the User gives his express and unequivocal consent to the use of cookies, under the terms and conditions set forth in this Policy.
  • Close. The notice is hidden on this page, but when accessing any other page of the portal, the warning will be displayed at the top of the page.

All this, without prejudice to the measures of configuration, deactivation and elimination of the cookies that the User may adopt, and which are mentioned in the following section.


The User can restrict, block or delete the cookies that are used on the web, configuring the browser to that effect. It is recommended to visit the following links for more information:

Internet Explorer : Tools -> Internet Options -> Privacy -> Configuration.

In the tools menu, select ‘Internet Options’. Click on the privacy tab. You will see the scroll cursor to configure the privacy that has six positions that allow you to control the amount of cookies that will be installed: Block all cookies, High, Medium High, Medium (default level), Low, and Accept all cookies.

For more information, you can consult Microsoft support or browser Help.

Firefox : Tools -> Options -> Privacy -> History -> Custom Settings.

In the tools menu, select ‘options’. Select the privacy tag in the options box. From the pull-down menu choose ‘use custom settings for the history’. This will show the cookie options and you can choose to activate or deactivate them by checking the corresponding box.

For more information, you can check Mozilla support or browser Help.

Chrome : Settings -> Show advanced options -> Privacy -> Content settings.

In the configuration menu, select ‘show advanced settings’ at the bottom of the page. Next, select the ‘content configuration’ key in the privacy section.

The section at the top of the page that appears gives you information about cookies and allows you to set the cookies you want. It also allows you to delete any cookie that you have stored at that moment.

For more information, you can check Google support or browser Help.

Safari : Preferences -> Security.

In the configuration menu, select the option ‘preferences’. Open the privacy tab. Select the option you want from the ‘block cookies’ section. Remember that certain functions and full functionality of this Site may not be available after disabling cookies.

For more information, you can check Apple support or browser Help.